Pacific Inn Operations Team

Linsey

Linsey Forni-Pullan, MBA

Executive Vice President

Although she was practically raised on hotel construction sites, Linsey didn’t officially start her hospitality career until 1997 when she began working in a variety of areas including construction, housekeeping and front desk management. Linsey graduated from Oregon State University with a B.S. in Business Administration. In 2007, Linsey joined the Pacific Inns team to continue her career in hospitality after attaining her MBA from the University of Portland.

Linsey wears many hats at Pacific Inns, but primarily she provides managerial support and property supervision to ensure hotels meet the highest levels of quality and service. In addition to analyzing daily reports, Linsey keeps a close watch over guest satisfaction at properties by communicating through various mediums including Medallia and STAR.

Responsibilities & Areas of Expertise:

  • Daily Operations
  • Managerial Support
  • Onsite Inspections
  • Guest Satisfaction
  • Brand Compliance
  • Safety Audits
  • Front Desk Procedures
  • Employee Relations
  • Medallia & STAR Communications
  • Quality Assurance
Linsey_Timeline

What does Linsey love most about her job?

“The people! Getting to talk with managers, owners and my co-workers everyday makes it easy to come to work with a smile on my face.”