Pacific Inns News

May 2022

Pacific Inns Awarded Top 3 Holiday Inns in the United States for Guest Service at IHG Convention


Managed by Pacific Inns, the Holiday Inn located in Twin Falls, Idaho was recognized as one of only three Holiday Inns in the United States to earn a guest services score over 95.

Tony Forni with Pacific Inns accepted the award from Paul Ortiz, VP of Holiday Inn & Even Hotels Brand Management at the IHG 2022 Convention in Las Vegas, Nevada. Congratulations to General Manager, Jodie Young and the entire Twin Falls Holiday Inn team for securing one of the highest forms of recognition a property can receive.

“Taking care of people is our business! Never underestimate the impact of daily overreactions and the ability to make someone’s day special,” said Linsey Forni, VP of Pacific Inns who was also in attendance at the IHG 2022 Convention when the award was
announced.


January 2020

The Mason Beach Inn is Featured in The Los Angeles Times


Located just steps from Santa Barbara’s famous waterfront, the Mason Beach Inn receives high praise in the Sunday Los Angeles Times. In the “A Walk on the Fun Side” article published on January 12, 2020, writer Sharon Boorstin checks into the Mason Beach Inn for “The ultimate grandparents/grandkids vacation” as she calls it. The article recounts the enjoyment of time spent both at the newly refreshed Mason Beach Inn as well as the many experiences within walking distance from the boutique inn during the “No driving” getaway.

“The Ma­son Beach Inn is one of a clus­ter of spruced-up vin­tage ho­tel/mo­tels in a serene neigh­bor­hood blocks from the sand. Our room, with two queen beds, was com­fort­able; the staff was friendly; and it was hard to keep the boys out of the pool, ” said Boorstin.

Click here to read the full article.


August 2019

La Quinta Inn & Suites in Santa Barbara Begins Major Refresh


Pacific Inns has partnered with StonePark Capital to renovate the La Quinta Inn & Suites, situated among restaurants, galleries and shops on downtown Santa Barbara’s State Street.

Plans include a new entrance lobby, courtyard, rooftop deck, pool, spa and dining/bar area as well as the addition of 50 new guestrooms and covered parking area.

“We are excited to be working closely with StonePark Capital during this major renovation. We look forward to the expected completion of the beautiful 122-room hotel in 2021,” said Linsey Forni-Pullan, Vice President of Pacific Inns.

The property will remain open during the expansion.


June 2019

Pacific Inns Opens Holiday Inn in Twin Falls, Idaho


The Holiday Inn in Twin Falls, Idaho opens after a multi-million dollar refresh lead by the Pacific Inns team. The 128-room hotel added a new on-site restaurant, Duke’s Grill, which is already receiving excellent reviews from locals and hotel guests alike.

In addition to Duke’s Grill, Twin Falls’ newest hotel features a meeting space, indoor pool and spa as well as a health and fitness center.

All Pacific Inns departments were involved in this project working directly with the owner on the site selection, purchasing process, franchise selection as well as through the actual construction and re-design phase.

Tony Forni, Regional Operations and Development Specialist for Pacific Inns was on-site from the start of construction, working closely with the contractors and owner to ensure the successful completion of the project. “I believe our hands-on approach to managing our client’s projects like they are our own makes all the difference,” said Tony Forni.


May 2019

La Quinta Inn & Suites in San Luis Obispo, CA Opens


Pacific Inns partners with StonePark Capital to open the luxurious new La Quinta Inn & Suites in San Luis Obispo, California. The newly opened 102-unit hotel features a rooftop soaking pool, event space and rolling mountain views.

Situated in the heart of downtown San Luis Obispo, guests are able to walk to inviting shops and restaurants or stay back at the hotel and enjoy the delicious on-site restaurant, 1865 Craft House & Kitchen which offers farm to table inspired food and drinks in a family-friendly atmosphere.

The property is located just off Highway 101 near the Mission San Luis Obispo de Tolosa and just a short drive from beautiful beaches along the central California coast. Pacific Inns was pleased to be involved in all phases with StonePark Capital from breaking ground on construction to opening the hotel to guests to now managing the day-to-day operations of the hotel.


May 2019

Pacific Inns’ Properties Win the IHG Torchbearer Award Again


Pacific Inns is proud to announce the Candlewood Suites in Sidney, Montana and the Staybridge Suites in Great Falls, Montana have both won the coveted InterContinental Hotels Group (IHG) Torchbearer Award again.

This is the highest honor a property can receive from IHG. We know the excellent caliber of the properties we manage, but it is so nice when it’s recognized,” said Linsey Forni-Pullan, Vice President of Pacific Inns. IHG only presents this award to its top preforming hotels for demonstrating superior quality and service standards for 12 consecutive months.


January 2019

Best Western McMinnville Celebrates Grand Opening


The Best Western in McMinnville, Oregon recently completed an extensive refresh as well as a brand conversion under the leadership of Pacific Inns.

To celebrate the grand opening of the newly renovated property, the Pacific Inns team along with General Manager, Kristen Marahrens welcomed the community for a ribbon cutting celebration. The event was well-attended by the community including members of the chamber of commerce as well as Best Western representatives.

“It was exciting to guide the transformation during the conversion process to become a Best Western. The hotel underwent a complete refresh inside and out,” said Dominick Forni, Pacific Inns’ Operations.

The hotel is conveniently located on popular HWY 99w in Oregon’s Willamette Valley wine country.


September 2018

SpringHill Suites in Great Falls Celebrates Grand Opening


The SpringHill Suites by Marriott in Great Falls, Montana celebrates its grand opening with community members. A ribbon cutting, live music, raffle prizes and delicious food were enjoyed by all who attended the grand opening celebration. Along with plush accommodations, the beautiful new Pacific Inns’ property offers an ideal location with picturesque views of the Missouri River.

“The grand opening was a special celebration for the Pacific Inns team after working closely with the owner on all phases of the project,” said Linsey Forni-Pullan, Vice President of Pacific Inns.

Managing the details even before breaking ground, like selecting the perfect location and brand, has led to the continued success the property is experiencing since the grand opening. “We are very proud to be part of each step,” said Forni-Pullan.


May 2018

Pacific Inns’ Properties Win Again at the 2018 La Quinta Conference


Three La Quinta Inn & Suites properties Pacific Inns manages were recognized at the La Quinta Conference held in San Diego, California this year.

The La Quinta Inn & Suites properties recognized were:

· Paso Robles, California - G.M. Victor Popp

Paso Robles, California - G.M. Victor Popp

· Bellingham, Washington - G.M. Tina Strode

· Santa Clarita/Valencia, California - G.M. Sue Nevius

Pacific Inns is proud to manage these exemplary and high-preforming properties. The Pacific Inns team attends the La Quinta conference annually and has set a precedence for multiple properties taking home awards each year. In addition to the highly-anticipated awards ceremony, the conference offers an opportunity to stay abreast of the latest La Quinta brand news and attend educational sessions to enhance profitability and visibility.


April 2018

Pacific Inns Opens First Marriott Brand


Pacific Inns is proud to announce the newly opened SpringHill Suites in Great Falls Montana, which is the first from the Marriott brand for the company.

The 132-room hotel with expansive views of the Missouri River is open and accommodating its first guests. Part of the 12.5 acre West Bank Landing development, the SpringHill Suites by Marriott offers travelers a long list of amenities along with its prime

location.

Take a full video tour of this beautiful new property.


March 2018

Pacific Inns managed Candlewood Suites Wins IHG Quality Excellence Award


The Candlewood Suites in Sidney, Montana received the IHG® (InterContinental Hotels Group) 2017 Quality Excellence Award for achieving superior levels of service excellence.

“I am pleased to honor the Candlewood Suites Sidney Montana with the Quality Excellence Award,” said Elie Maalouf, Chief Executive Officer for the Americas, IHG. “We applaud the performance of Candlewood Suites Sidney Montana. This hotel consistently puts our guests at the heart of everything they do. We’re very proud Candlewood Suites Sidney Montana is part of the IHG family.”

The Candlewood Suites in Sidney Montana is one of only 268 properties selected from the company’s more than 5,300 hotels in recognition of overall quality excellence.


February 2018

Pasco Hampton Earns Near Perfect Quality Score


The Hampton Inn and Suites by Hilton in Pasco, Washington earned a near perfect quality evaluation score of 99.19. The score is based on an audit that evaluates the property and staff based on areas like standards, conditions and cleanliness. Since opening in May of 2016, the property has consecutively received outstanding audit grades.


February 2018

Dayton Best Western Plus Wins Champion Customer Care Award


The Best Western Plus in Dayton, Washington received the 2018 Champion Customer Care Award for ranking in the top 10 percent for Overall Service and achieving a Quality Assurance score in the top 20 percent last year.

Through superior customer care, the Best Western Plus in Dayton continues to lead the industry and strengthen the brand which has been experiencing record levels of guest satisfaction. In a letter of recognition, David Kong, President and CEO of Best Western Hotels & Resorts, said: “Thank you for your commitment to providing the best in customer care and for ensuring an exceptional guest experience at your hotel.”

* The picture above shows Dayton Best Western Plus, General Manager, Eleanor Specht and Pacific Inns, Vice President, Linsey Forni-Pullan at the recent district meeting where the award was presented.


May 2017

Pacific Inns’ Properties Win at the 2017 La Quinta Conference


Three La Quinta Inn & Suites properties Pacific Inns manages were recognized at the La Quinta Conference held in Dallas, Texas this year.

The La Quinta Inn & Suites properties recognized were:

Pacific Inns is proud to manage these exemplary and high-preforming properties. The Pacific Inns team attends the La Quinta conference annually and has set a precedence for multiple properties taking home awards each year. In addition to the highly-anticipated awards ceremony, the conference offers an opportunity to stay abreast of the latest La Quinta brand news and attend educational sessions to enhance profitability and visibility.


February 2017

Morgan Hill, California La Quinta Inn & Suites is featured in Lodging Magazine


The newly opened Morgan Hill, California La Quinta Inn & Suites is featured in Lodging Magazine as the first La Quinta property on the West Coast with the brand’s new design prototype called Del Sol.

Having managed the property from the pre-construction phase, Rodger Forni, President of Pacific Inns is interviewed along with owners Andrew Firestone and Jess Parker of StonePark Capital to discuss the success of the property including earning $300,000 in revenue during the first month.


Read the full article here »

October 2016

Two Properties Win IHG’s Top Award


We are very excited to share that both the Candlewood Suites in Sidney, Montana and the Staybridge Suites in Great Falls, Montana are recipients of the coveted Torchbearer Award this year. InterContinental Hotels Group (IHG) presents this award as the highest honor to its top hotels demonstrating superior quality and service standards for 12 consecutive months.

“Pacific Inns is proud to have two of our finest properties receive the most prestigious award IHG gives. The managers, Aliza Hunter of the Candlewood Suites in Sidney and Becky Amaral-Miller of the Staybridge Suites in Great Falls and their dedicated staff embody Pacific Inns promise to always meet and exceed expectations,” said Linsey Forni-Pullan, Vice President of Pacific Inns.


August 2016

Best Western Plus Dayton Hotel & Suites Wins Prestigious M.K. Guertin Award


Pacific Inns is pleased to announce the Best Western Plus Dayton Hotel & Suites has met the highest standards possible to receive the M.K. Guertin Award. This is the absolute top honor a Best Western branded hotel can receive. The prestigious award recognizes properties with exemplary performance in quality, guest satisfaction and dedication to the brand.

“It is a tremendous achievement for the Best Western Plus Dayton Hotel & Suites to be recognized as one of only 27 properties in North America to receive this award. The M.K. Guertin Award speaks to the excellent caliber of the general manager, Eleanor Specht, her staff, the property itself and our Pacific Inns management team,” said Linsey Forni-Pullan, Executive Vice President of Pacific Inns.


September 2016

Pacific Inns is Pleased to Welcome Martha Fitzgerald to the Team


Pacific Inns welcomes Martha Fitzgerald as its newest Regional Operations Manager. Martha brings over 16 years in the hospitality industry to the Pacific Inns team and has already proven to be a perfect fit with the owners, general managers and teams at the properties she oversees. Read her full bio here.


July 2016

Grand Opening of the Hampton Inn & Suites by Hilton in Pasco/Tri-Cities, Washington


Pacific Inns is pleased to announce the grand opening of one of its newest properties, the Hampton Inn & Suites by Hilton in Pasco/Tri-Cities, Washington. Situated near local wineries, golf courses and the Columbia River, the new 121-room hotel offers guests exceptional customer service with value-added amenities. Pacific Inns planned and attended the recent grand opening event where owners Ron and Tracey Asmus took part in a celebratory ribbon cutting. For more information on this impressive new property, please visit their website.


May 2016

2016 Trip Advisor Certificate of Excellence Winners


Congratulations to the 14 Pacific Inns’ properties awarded the prestigious 2016 Trip Advisor Certificate of Excellence. Pacific Inns is proud of the following properties that have consistently achieved glowing traveler reviews and received this award:


February 2016

Hotel Business Magazine Shop Talk with Linsey Forni-Pullan of Pacific Inns


Linsey Forni-Pullan, Vice President of Pacific Inns, is highlighted in Hotel Business Magazine as part of a Shop Talk article where she weighs in on bedding and linens trends for a quality guest experience. “Whether it’s the Ritz or a Holiday Inn, if you have a good quality sheet and pillow, you’ll get that guest to return again,” said Pullan.


Read the full article here »

May 2015

Pacific Inns Named One of Hotel Business’ Top 100 Management Companies


Pacific Inns is honored as part of Hotel Business’ Top 100 Management Companies for 2015. Hotel Business Magazine produces the Top 100 list annually as part of their Green Book Directory and Market Guide issue based on several factors, including gross annual revenue, number of properties managed and number of rooms managed. “We are proud to be part of this prestigious list for several years now. It’s a testament to our dedication in providing our clients with top notch services, which is what we pride our company on,” said President of Pacific Inns Rodger Forni.


May 2015

Pacific Inns is Now an Approved Marriott International Management Company


Pacific Inns’ President Rodger Forni and Vice President Linsey Pullan traveled to Marriott Headquarters in Bethesda, Maryland this month to meet with Marriott executives as part of the final interview process before becoming an approved Marriott Hotels management company. “We always want to work with the best, therefore, Marriott was a natural fit to add to our portfolio of brands we represent,” said Pullan. Marriott International is a leading lodging company with more than 4,000 hotels in 78 countries and territories.


May 2015

2015 Trip Advisor Certificate of Excellence Awardees


Pacific Inns is proud to announce that 10 properties were awarded the 2015 Trip Advisor Certificate of Excellence. The list of award recipients recognized for their outstanding accommodations based on traveler reviews and ratings includes the following
Pacific Inns’ properties:


March 2015

Best Western Plus Dayton Hotel & Suites Receives Award


The Best Western Plus in Dayton, Washington received the Champion Customer Care Award at Best Western International’s District II Meeting held recently in Vancouver, British Columbia. The award was presented in front of several hundred District II Best Western hoteliers from British Columbia, Alberta, Saskatchewan, Manitoba, Washington, Oregon, Idaho, Montana, North Dakota, and South Dakota.

This honor is bestowed upon those member properties that demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet quality and design standards and other membership requirements to qualify.

The Best Western Plus Dayton Hotel & Suites was one of only 90 hotels out of more than 2,100 properties in the U.S. and Canada to receive this designation this year.

“The Champion Customer Care Award recognizes those Best Western hotels that demonstrate the highest levels of service,” said Jayesh Patel, Chairman of Best Western International’s Board of Directors. “The Best Western Dayton Hotel & Suites excels at living our brand vision of providing superior customer care and creating memorable experiences for guests.”

Located along the rolling Palouse Hills in the charming town of Dayton, Washington the Best Western Plus Dayton features 50 guestrooms and suites. Also included is a complimentary full breakfast buffet, spaces to gather for meetings and social events, an indoor pool and spa, outdoor patio with a bbq grill and fire pit and RV parking on site. Every room features a 37” flat screen TV, a plush pillow top mattress and a Kuerig coffee maker.

For reservations, call the hotel directly at 1-509-382-4790 or call Best Western’s 24-hour, toll-free number at 1-800-WESTERN. Reservations are also available through the hotel chain’s website at bestwestern.com.


February 2010

La Quinta Brand Council Meeting


In a 2010 Hotel News Now article covering the La Quinta Brand Council, board member Rodger Forni discusses areas of focus for the La Quinta brand and the importance of utilizing internal programs for training:

“We’re going to become a better brand if everyone has the training and is more involved. Internal programs for owners ranging from how to construct a property to how to manage a GM, asset management, maintenance, etc. are important.”


Read the full article here »

November 2012

Lodging Magazine Highlights Pacific Inns



Read the full article here »

March 2013

Hotel Owners Tackle 2013 Issues



Read the full article here »

June 2013

Creative Financing Strategies


President of Pacific Inns, Rodger Forni was interviewed as part of Lodging Magazine’s June 2013 article highlighting smart financing tools to help owner’s get their projects off the ground:

“There’s been a lot of uncertainty in this economy, but there are still a lot of great locations out there that make sense.”

The article also references Rodger Forni’s four-decade career developing more than 120 hotels as well as managing more than a dozen hotels for other owners and investment groups.


Read the full article here »

May 2014

2014 Trip Advisor Certificate of Excellence Recipients


10 Pacific Inns’ properties are awarded the 2014 Trip Advisor Certificate of Excellence. The list of award recipients recognized for their outstanding accommodations based on traveler reviews and ratings includes the following Pacific Inns’ properties:

• Best Western Plus - Dayton, Washington
• Elizabeth Street Inn - Newport, Oregon
• Holiday Inn Express - Portland, Oregon NW Downtown
• La Quinta Inn & Suites - Bridge City, Texas
• La Quinta Inn & Suites - Columbus, Texas
• La Quinta Inn & Suites - Magnolia, Texas Woodlands Northwest
• La Quinta Inn & Suites - Moscow, Idaho
• La Quinta Inn & Suites - Paso Robles, California
• La Quinta Inn & Suites - Santa Clarita - Valencia, California
• Staybridge Suites - Great Falls Montana